How AI and robotics can transform CSR

Prof Al Naqvi of the American Institute of Artificial Intelligence outlines how the deployment of intelligent machines will allow companies to overcome the problems that have impeded corporate social responsibility

In his 2011 book charting the history of corporate social responsibility, the academic and futurist Wayne Visser divided CSR into five ages: greed, philanthropy, marketing, management, and responsibility. Each age related to a particular stage for companies: defensive, charitable, promotional, strategic, and systemic. As we enter 2018 I am convinced that a new age of CSR has begun. It is known as the intelligence age and the corresponding stage is the cognitive era, when machines are deployed to radically transform and improve CSR processes.

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